Call Center Dashboard
Africa/Mogadishu (UTC+3) • Real-time Monitoring
Auto-refresh: 5s
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Theme
Wallboard
Lock Tab
Dashboard
Agents
LOCKED
Geospatial
LOCKED
Total ers
0
Active ers
On
0
Active es
Ringing
0
Awaiting answer
Available
0
Ready for
Unavailable
0
Break / Offline
Queue
0
es waiting
Response (SLA)
—
Target: ≥85%
Percentage of es answered within 30 seconds
Live Queue
Export CSV
Queue Status
0 waiting
Status Distribution
—
Last update
Calls Timeline (Last 3 Minutes)
Real-time
Auto-refresh: 5s
Agents Dashboard
TAB LOCKED
Monitor and manage agents in real-time
All Statuses
On
Ringing
Available
Unavailable
Map Filters
Agent Status
All Statuses
On
Ringing
Available
Unavailable
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Legend
TAB LOCKED
On
Ringing
Available
Unavailable
* Demo pins simulated near Hargeisa. Real coordinates would reflect actual locations.
Location Map
Hargeisa region • Live agent locations
Recenter Map
Agent Details
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